At Vital Care Clinics, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By accessing our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email, date of birth, address, and other details you provide when booking an appointment or contacting us.
Health Information: Medical history, test results, and other data necessary to provide healthcare services (protected under HIPAA regulations).
Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide medical care and follow-up services
Communicate with you regarding services, promotions, or reminders
Improve our website and patient experience
Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only when:
Required by law or government authorities
Coordinating with health insurance providers or billing companies
Referring you to other healthcare specialists (with your consent)
Working with trusted service providers who help us operate our website or systems
4. Data Protection
We use secure systems and practices to safeguard your information against unauthorized access, disclosure, or misuse. While we take every precaution, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
Access and request copies of your health records
Request corrections to your personal or medical information
Ask how your information has been shared
Withdraw consent to certain uses of your information (where applicable)
6. Cookies and Online Tracking
Our website may use cookies and similar technologies to improve user experience and analyze site performance. You can manage or disable cookies in your browser settings.
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date listed above.
9. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us